Data collected via the site
- IP address, browser and device type.
- Pages viewed and duration of visit.
- Source of visit: search engine, external link or direct access.
Privacy policy
Collection, use, storage and protection of personal data of KSE visitors and customers.
To be validated by a lawyer before final publication. Moroccan legislation, in particular Law 09-08 on data protection, and the European GDPR may apply depending on the visitors concerned.
Preamble
The protection of your personal data is a priority for [KSE NAME]. This privacy policy describes what data we collect, how we use it, and what rights you have over this data.
This policy applies to users of the kiteandsurfessaouira.com site and to customers who book lessons, rentals, trips or packages.
1. Data controller
- Company name: [KSE NAME]
- Address: N 7, Beach Residence, P2201, Essaouira 44000, Morocco
- Email: contact@kiteandsurfessaouira.com
- WhatsApp: +212 6 97 65 24 66
2. What data we collect
Data collected during a contact or reservation
- First and last name.
- E-mail address.
- Phone number or WhatsApp.
- Country of Residence.
- Desired dates of stay.
- Level of experience in kiting or surfing.
- Number of people.
- Type of accommodation desired.
- Payment information managed by the payment provider, never stored directly on our servers.
Data collected on site
- Identity document if necessary for equipment rental.
- Deposit, bank imprint or cash depending on service.
- Safety-relevant medical information only if voluntarily provided.
3. Why we collect this data
| Purpose | Legal basis |
|---|---|
| Respond to a contact request | Pre-contractual measures |
| Confirm a reservation | Execution of the contract |
| Manage payment | Performance of the contract and legal obligation |
| Managing safety during classes | Intérêt légitime et sécurité des personnes |
| Improve the site via analytics | Consentement |
| Send information about our offers | Consentement |
| Comply with accounting and tax obligations | Legal obligation |
4. How long we keep your data
| Data type | Shelf life |
|---|---|
| Prospect data not followed up | 3 years after last contact |
| Customer data | 5 years after the end of the commercial relationship |
| Payment data | 13 months, depending on banking compliance |
| Accounting data | 10 years, according to legal obligation |
| Anonymized analytical data | 25 months |
5. Who we share your data with
Nous ne vendons jamais tes données. Elles sont partagées uniquement quand c'est nécessaire pour exécuter la prestation ou respecter une obligation légale.
- Technical service providers: host, payment, reservation, email.
- Accommodation partners: riad, villa or apartment, only to complete the reservation.
- Autorités compétentes en cas d'obligation légale.
6. Your rights over your data
In accordance with the GDPR for visitors from the European Union and Law 09-08 in Morocco, you have rights over your personal data.
- Right of access.
- Right of rectification.
- Right to erasure, subject to our legal obligations.
- Right to object, particularly to marketing.
- Right to restriction of processing.
- Right to portability.
- Right to withdraw your consent at any time.
7. Cookies
The site may use essential, analytical and marketing cookies. Non-essential cookies require your consent and can be refused or configured.
- Essential cookies: operation of the site.
- Analytical cookies: audience measurement.
- Marketing cookies: advertising personalization if applicable.
- Link to be provided in footer: manage cookies.
8. Security
- HTTPS encryption of the site.
- Restricted access to data by the team.
- Regular backups.
- Rigorous selection of service providers.
- Raising team awareness of data protection.
9. Transfers outside the European Union
Certain data may be processed outside the European Union, particularly in Morocco and by technical service providers. These transfers must be regulated according to the applicable rules.
10. Modification of the policy
Cette politique peut être mise à jour pour refléter l'évolution de l'activité ou de la réglementation. La version en vigueur est celle publiée sur le site.
11. Contact
- Email: contact@kiteandsurfessaouira.com
- WhatsApp: +212 6 97 65 24 66
- Address: N 7, Beach Residence, P2201, Essaouira 44000, Morocco
- Last updated: [DATE]